Legal
SMS Messaging & Consent
Effective Date: June 23, 2026 ·
Last Updated: August 1, 2026 ·
Brand: TameRent (operated by TameRent, Inc.)
What this page is: TameRent sends account, transaction, and payment-related text messages to landlords and tenants who have opted in. This page documents exactly how each person consents to receive those messages, what messages we send, and how to opt out. We send SMS messages only to people who have affirmatively opted in, and consent is never a condition of using TameRent.
1. Who Receives Messages
The TameRent platform is used by two types of people, and both opt in the same way — an unchecked-by-default box during account setup:
- Landlords — property owners and managers who create a TameRent account and opt in during signup.
- Tenants — individuals invited by their landlord to pay rent online, who opt in via an in-app checkbox during their own onboarding.
2. Landlord Opt-In (at Account Signup)
When a landlord creates a TameRent account, the signup form presents an SMS consent checkbox that is unchecked by default. The landlord must check it to opt in. The screen reads:
As shown on the TameRent signup screen
Mobile number (for text alerts)
(901) 555-1234
I agree to receive recurring automated account, transaction, and payment text messages from TameRent at the phone number I provide.
Consent is not a condition of using TameRent.
Optional — leave the box unchecked to skip. TameRent works the same either way, and you can turn texts off anytime in Settings or by replying STOP.
When the landlord checks this box and submits the form, TameRent records a timestamped, versioned record of the consent, including the exact disclosure language shown above.
3. Tenant Opt-In (at Onboarding)
SMS is optional for tenants — it is never required to accept an invitation, activate an account, or pay rent. A tenant does not receive automated messages simply because a landlord entered their phone number. During onboarding, the tenant confirms their mobile number and must check this box — unchecked by default — to receive texts:
As shown on the TameRent tenant onboarding screen
Mobile number (for text alerts)
(901) 555-1234
I agree to receive recurring automated rent reminders, payment confirmations, and account text messages from TameRent at the mobile number I provide.
Consent is not a condition of using TameRent.
Optional — leave the box unchecked to skip. You can pay rent without it, and you can turn texts off anytime in Settings or by replying STOP.
This checkbox is the only way a tenant opts in today. A tenant receives texts only after checking it, and can reply STOP at any time to cancel.
A future release may add an SMS-based opt-in, where a tenant replies to an invitation to subscribe. That path is not active and no such message is sent today.
4. Messages We Send
Opted-in landlords and tenants may receive transactional messages including:
To tenants: rent due reminders, payment confirmations, late-rent notices (including any late fee applied), maintenance updates on a request they submitted, and lease alerts (lease ready to sign, lease up for renewal).
To landlords: rent-received alerts (may include the paying tenant's first name and amount), new-maintenance-request alerts, and overdue-rent alerts (named tenant and amount).
Also sent: a reply to any inbound HELP keyword. No automated message is sent to anyone who has not checked the opt-in box above.
Sample messages
TameRent (rent reminder — tenant)
TameRent: Your rent of $1,450.00 is due in 3 days. Pay in the app. Reply
STOP to opt out.
TameRent (payment confirmation — tenant)
TameRent: We received your rent payment of $1,450.00. Thank you. Reply
STOP to opt out.
TameRent (rent received — landlord)
TameRent: You received a rent payment of $1,450.00 from Reyna. Reply
STOP to opt out.
5. Frequency, Rates, and Opt-Out
- Message frequency varies based on your account activity — typically 2–6 messages per month.
- Message and data rates may apply.
- To opt out: reply STOP to any message at any time. You will receive a single confirmation and no further messages unless you opt back in.
- For help: reply HELP to any message, or email support@tamerent.com.
6. Privacy of Your Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS opt-in consent are never sold, shared with, or transferred to any third parties or affiliates for marketing or promotional purposes. Information is shared only with the service provider necessary to deliver the messages you have requested, and only for that purpose.
For full details on how we handle your information, see our Privacy Policy and Terms of Service.